Privacy Policy


This Policy applies as between you, the User of this Web Site and Ballman Roofing Contractors Ltd, the owner of this Web Site. This Policy applies to our use of any and all Data collected by us in relation to your use of the Web Site and any Services or Systems therein.

Definitions and Interpretation

In this Policy the following terms shall have the following meanings:


means collectively the personal information, Payment Information and credentials used by Users to access Material and / or any communications System on the Web Site;


means any text, graphics, images, audio, video, software, data compilations and any other form of information capable of being stored in a computer that appears on or forms part of this Web Site;


means a small text file placed on your computer by Ballman Roofing Contractors Ltd when you visit certain parts of this Web Site. This allows us to identify recurring visitors and to analyse their browsing habits within the Web Site. Where e-commerce facilities are provided, Cookies may be used to store your Shopping Cart details.


means collectively all information that you submit to the Web Site. This includes, but is not limited to, Account details and information submitted using any of our Services or Systems;


means Ballman Roofing Contractors Ltd
141 The Broadway, Herne Bay, Kent, CT6 8HY.


means collectively any online facilities, tools, services or information that Ballman Roofing Contractors Ltd makes available through the Web Site either now or in the future;


means any online communications infrastructure that Ballman Roofing Contractors Ltd makes available through the Web Site either now or in the future. This includes, but is not limited to, web-based email, message boards, live chat facilities and email links;

“User” / “Users”

means any third party that accesses the Web Site and is not employed byBallman Roofing Contractors Ltd and acting in the course of their employment; and

“Web Site”

means the website that you are currently using (

  • 2. Data Collected

Without limitation, any of the following Data may be collected:

2.1 name;

2.2 date of birth;

2.3 gender;

2.4 job title;

2.5 profession;

2.6 contact information such as email addresses and telephone numbers;

2.7 demographic information such as post code, preferences and interests;

2.8 financial information such as credit / debit card numbers;

2.9 IP address (automatically collected);

2.10 web browser type and version (automatically collected);

2.11 operating system (automatically collected);

2.12 a list of URLS starting with a referring site, your activity on this Web Site, and the site you exit to (automatically collected); and

2.13 Cookie information (see Clause 10 below).

  • 3. Our Use of Data

3.1 Any personal Data you submit will be retained Ballman Roofing Contractors Ltd for as long as you use the Services and Systems provided on the Web Site. Data that you may submit through any communications System that we may provide may be retained for a longer period of up to six months.

3.2 Unless we are obliged or permitted by law to do so, and subject to Clause 4, your Data will not be disclosed to third parties. This includes our affiliates and or other companies within our group.

3.3 All personal Data is stored securely in accordance with the principles of the Data Protection Act 1998. Fore more details on security, see Clause 9 below.

3.4 Any or all of the above Data may be required by us from time to time in order to provide you with the best possible service and experience when using our Web Site. Specifically, Data may be used by us for the following reasons:

3.4.1 internal record keeping;

3.4.2 improvement of our products / services;

3.4.3 transmission by email of promotional materials that may be of interest to you;

3.4.4 contact for market research purposes which may be done using email, telephone, fax or mail. Such information may be used to customise or update the Web Site.

  • 4. Third Party Web Sites and Services

Ballman Roofing Contractors Ltd may, from time to time, employ the services of other parties for dealing with matters that may include, but are not limited to, payment handling, delivery of purchased items, search engine facilities, advertising and marketing. The providers of such services Do Not have access to certain personal Data provided by Users of this Web Site. Any Data used by such parties is used only to the extent required by them to perform the services that Ballman Roofing Contractors Ltd requests. Any use for other purposes is strictly prohibited. Furthermore, any Data that is processed by third parties must be processed within the terms of this Policy and in accordance with the Data Protection Act 1998.

  • 5. Changes of Business Ownership and Control

5.1 Ballman Roofing Contractors Ltd may, from time to time, expand or reduce its business and this may involve the sale of certain divisions or the transfer of control of certain divisions to other parties. Data provided by Users will, where it is relevant to any division so transferred, be transferred along with that division and the new owner or newly controlling party will, under the terms of this Policy, be permitted to use the Data for the purposes for which it was supplied by you.

5.2 In the event that any Data submitted by Users will be transferred in such a manner, you will be contacted in advance and informed of the changes. When contacted you will be given the choice to have your Data deleted or withheld from the new owner or controller.

  • 6. Controlling Access to your Data

6.1 Wherever you are required to submit Data, you will be given options to restrict our use of that Data. This may include the following:

6.1.1 use of Data for direct marketing purposes; and

6.1.2 sharing Data with third parties.

  • 7. Your Right to Withhold Information

7.1 You may access certain areas of the Web Site without providing any Data at all. However, to use all Services and Systems available on the Web Site you may be required to submit Account information or other Data.

7.2 You may restrict your internet browser’s use of Cookies. For more information see Clause 10 below.

  • 8. Accessing your own Data

8.1 You may access your Account at any time to view or amend the Data. You may need to modify or update your Data if your circumstances change. Additional Data as to your marketing preferences may also be stored and you may change this at any time.

8.2 You have the right to ask for a copy of your personal Data on payment of a small fee.

  • 9. Security

9.1 Data security is of great importance to Ballman Roofing Contractors Ltd and to protect your Data we have put in place suitable physical, electronic and managerial procedures to safeguard and secure Data collected online.

9.2 Specifically we utilise the following systems:
PayPal Payment Solutions

  • 10. Cookies

10.1 Ballman Roofing Contractors Ltd may set and access Cookies on your computer. All Cookies used by the Web Site are used in accordance with the provisions of the Privacy and Electronic Communications (EC Directive) Regulations 2003 as amended by the Privacy and Electronic Communications (EC Directive) (Amendment) Regulations 2011. We also use Cookies for analytics purposes. These Cookies track your movements and activities on the Web Site and are designed to give us a better understanding of our users, thus enabling us to improve the Web Site and our services.

10.2 None of the Cookies set by the Web Site jeopardise your privacy in any way and no personal data is collected. By giving your consent to the setting of our Cookies you are enabling us to provide the best possible experience and service to you through our Web Site. If you wish to deny your consent to the placing of Cookies, certain features of the Web Site may not function fully or as intended.

10.3 Certain features of the Web Site depend upon Cookies to function and are deemed, within the law, to be strictly necessary. These Cookies are detailed in Schedule 1 below. You will not be asked for your consent to place these Cookies however you may still disable cookies via your web browser’s settings.

10.4 You can choose to enable or disable Cookies in your web browser. By default, your browser will accept Cookies, however this can be altered. For further details please consult the help menu in your browser. Disabling Cookies may prevent you from using the full range of Services available on the Web Site.

10.5 You may delete Cookies at any time however you may lose any information that enables you to access the Web Site more quickly.

10.6 It is recommended that you ensure that your internet browser is up-to-date and that you consult the help and guidance provided by the developer of your browser if you are unsure as to how to adjust your privacy settings.

  1. Changes to this Policy

Ballman Roofing Contractors Ltd reserves the right to change this Privacy Policy as we may deem necessary from time to time or as may be required by law. Any changes will be immediately posted on the Web Site and you are deemed to have accepted the terms of the Policy on your first use of the Web Site following the alterations.

Schedule 1: First-Party Cookies

Cookies are small files of letters and numbers downloaded on to a device when you
access certain websites.

This site uses cookies set by Google Analytics and by WooCommerce Software. These cookies are only used
to monitor activity on our site and collect no personal information.

The following cookies are set as described in the table below.

Name Description Expiration
__utma This cookie is typically written to the browser upon the first visit to your site
from that web browser. If the cookie has been deleted by the browser operator,
and the browser subsequently visits your site, a new __utma cookie
is written with a different unique ID. This cookie is used to determine unique visitors
to your site and it is updated with each page view. Additionally, this cookie is
provided with a unique ID that Google Analytics uses to ensure both the validity
and accessibility of the cookie as an extra security measure.
2 years from set/update.
__utmb This cookie is used to establish and continue a user session with your site. When
a user views a page on your site, the Google Analytics code attempts to update this
cookie. If it does not find the cookie, a new one is written and a new session is
established. Each time a user visits a different page on your site, this cookie
is updated to expire in 30 minutes, thus continuing a single session for as long
as user activity continues within 30-minute intervals. This cookie expires when
a user pauses on a page on your site for longer than 30 minutes. You can modify
the default length of a user session with the setSessionCookieTimeout.
30 minutes from set/update.
__utmc This cookie is no longer used by the ga.js tracking code to determine
session status.

Historically, this cookie operated in conjunction with the __utmb cookie
to determine whether or not to establish a new session for the user. For backwards
compatibility purposes with sites still using the urchin.js tracking
code, this cookie will continue to be written and will expire when the user exits
the browser. However, if you are debugging your site tracking and you use the
tracking code, you should not interpret the existence of this cookie
in relation to a new or expired session.

Not set.
__utmz This cookie stores the type of referral used by the visitor to reach your site,
whether via a direct method, a referring link, a website search, or a campaign such
as an ad or an email link. It is used to calculate search engine traffic, ad campaigns
and page navigation within your own site. The cookie is updated with each page view
to your site.
6 months from set/update.
cookiePopupShown We use this cookie to hide our cookie policy popup if it has already shown 1 year from set/update.

Cookies can be blocked in a number of different ways. Google offers
an opt-out browser add-on for most modern web browsers, available
, or cookies can be disabled directly within your browser.

Blocking our cookies will provide no reduced service to you, but we
will be unable to improve our services based on detailed information captured about
your experience online.